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PrivatePilot's avatar
PrivatePilot
Explorer
Sep 14, 2014

LT vs ST's - Canadian Tires cries "Illegal!".

I replaced all 4 tires on my 35' horse trailer in the last 2 weeks - Canadian Tire had some excellent LT tires that were on 50% off "end of line liquidation" discount and the price was too hard to resist even though the horse show season is about done and I wasn't planning to replace the tires until spring.

The first 2 I had replaced at a Canadian Tire reasonably local to me. They initially balked at my choice of LT tires with the usual song and dance about how "You can only use ST tires!". Eventually after some frank discussion with the people there they saw my side of the story - you can't use ST tires on a vehicle, but you CAN legally use LT tires on a trailer. I told them that some RV manufacturers are even shipping their trailers with LT's now for example. Eventually, no problem, they installed them, all happy.

Fast forward to yesterday, I drop off some horses and head to another Canadian Tires store local to me at that moment to get the last 2 tires replaced - the stock on these clearance tires was getting low and if I wanted to get in at the 50% off price I had to get them where I could find them, and the store I was near had 2.

So I get there and the service manager advises me that they will NOT install LT tires on a trailer. I politely start my side of the story again with regards to the legality at which point he exclaims "Yeah, we've dealt with the MTO on all this before and it's not legal so we're not doing it". Eventually we come to a middle ground - I remove the tires myself in the parking lot, roll them in, and they'll "see no evil" and mount the new rubber for me. So, I always carry a hydraulic jack and breaker bar with me when hauling horses, so I do exactly that. Needless to say it's a PITA and takes a lot of extra time.

Eventually, I leave with my 2 new tires (now having a nice matched set of 4 brand new LT's) but I look at the receipt as I'm driving off and I see that they notated the bill more or less "instructed that desired use is not legal, customer self installed, warranty void, blah blah blah".

Now that burned my ass, and I want to take it up with Canadian Tire head office as I'm not the only one I know who was pigeonholed into being forced into buying garbage ST's - another friend was also forced to buy ST's when he needed to replace a spare tire, even though there were far better LT alternatives for his smaller trailer. He didn't argue it and ended up with Carlisle ST's, and we all know how that'll end up eventually.

I need a link or some sort of proof in CMVSS laws that using LT tires on a trailer is NOT illegal as so many Canadian Tire stores seem to want to believe. I can find plenty of reference to ST's being "for trailer service only", which is all fine and dandy and is the very point which thereby declares them illegal for vehicle usage, but nothing that specifically indicates LT's are legal for trailers...although arguably the absence of "LT's are illegal for trailer service" should suffice. Heck, even P rated tires are OK with a 9% derate so long as they can legally carry the weight.

At the very least I'd like to get my warranty reinstated, if nothing else.
  • I certainly do plan to pursue it with the company, no question there, as at the very least I want my warranty, and I would also like clarification to go out across the chain with regards to the legality aspect - I've heard too many stories now this summer alone of people having been forced to buy garbage ST tires at Canadian Tire when there were much better LT alternatives, often at lesser money on top of it all.

    I'm no fan of Canadian tire so far is automotive related service (and this experience just further reinforced that), however that said, the deal on these tires was irresistible from a price standpoint ($115 for tires usually in the $200-$250 range) so I had to put that aside.

    I didn't really touch on it in my original post, however when I was making the arrangements on Saturday (for the installation on Sunday) there was a particularly crass employee at their automotive service desk who loudly spoke his mind about not only the legality, but the fact that it was more or less grossly unsafe and negligent of me to even consider putting LT tires on a trailer.

    I'd like to think that people who work at an automotive service desk would be better educated about these sorts of things, however we come full circle to the entire Canadian tire experience often being lackluster. It's just the fact that several of the auto service employees, including a manager, spoke so supposedly authoritarian on the subject despite being blatantly wrong – I was extremely civil and polite in my rebuttals, however it became very clear that their mind had been made up and that they were basically telling me I was full of******and had no idea what I was talking about.
  • lenr's avatar
    lenr
    Explorer III
    Write the head office with copy of receipt. Ask them to supply copy of law or reinstate the warranty coverage. By the way isn’t the warranty by the tire manufacturer, not the installer. Tell them you’ll report the results widely on social media.
  • I have no idea about Canadian law, but I bet the employees are getting company policy confused with law.
  • Ask them to show you in the law where it states they are not legal.
  • JaxDad's avatar
    JaxDad
    Explorer III
    They're blowing sunshine up your skirt, and unless they can provide you with a statute quote, they're also defrauding you of your legally required warranty.

    The reg's only refer to condition and weight rating of trailer tires.

    There is no LEGAL reason why you can't use LT or even P tires on a trailer, you just can't use tires marked NHS (Not for Highway Service).
  • Not sure I can link you to a CMVSS regulation... but we own a Carriage triple axle 5th wheel that meets CMVSS standards because it is legally imported and registered in Canada, and the OEM tire placard states LT tires as original equipment.

    And I have replacement LT steel casing Bridgestone R250 tires on it now, installed by a large tire retailer chain who does all types of tire business except motorcycles and aircraft. They would know if this was "not legal".

    As far as Canadian Tire - a retailer can set any policy they want but when they trot out the "not legal" b.s. - just advise their head office they shouldn't be giving legal advice without documents to back it up. Then move your business on.
  • How about you email them with your side and let them do the research. Use social media (facebook etc)if you are able. With a large audience seeing your post of the question to Canadian Tire they are likely to do the research to give a correct answer.