Another negative recommendation of an RV Park
This is the first time I have ever left a negative comment about a park, but I felt I had to about this park. I am refering to Ramblin Pines in Woodbine, Md. This is our second week long stay at this ...
Forum Discussion
Medico wrote:
I think what upset me the most was the poor reaction to my complaint. "Oh Well!" That's the same as take it or leave it. In the service and entertainment industry, companies make their livings off return guests, not new guests. If these industries had to rely on new guests, just imagine their advertising costs. The service we received when we lodged a complaint does not make me wish to return. Also these type industries rely on word of mouth advertising. Just look at the word of mouth advertising they are receiving now!
I agree with you. Customer relations and diplomatically dealing with the situation is as much value to a campground as it is to the UN if you want to stay in business. You aren't the only one who's had to deal with a poor attitude in that campground from the reviews at Trip Advisor. Happily there's two other options in the area and if you drive a bit, three. Capitol KOA had stellar customer relations when we were there. They were patient and very helpful; even went out of their way to be of assistance. They also have a jumping pillow for the kids if that's a plus for you.:W
