Another negative recommendation of an RV Park
This is the first time I have ever left a negative comment about a park, but I felt I had to about this park. I am refering to Ramblin Pines in Woodbine, Md. This is our second week long stay at this ...
Forum Discussion
Medico wrote:
When I said I was going to post my negative comments to the various forums I am a member of their response was again "Oh well!"
This has turned out to be a most thought-provoking thread. Just to be clear, I spent nearly 12 years (PT/FT) in an over-the-counter retail establishment and understand full well what customer service is about. Methinks, however, the shoe would be on the other foot if the OP were the CG operator. All CG's have fixed costs and any discounts the CG owner grants to a customer need to be made up somewhere. That "somewhere" is the the pockets of the rest of us. Read "Action Line" in TL magazine; time and again you'll see that a manufacturer will cover a repair or replacement as a gesture of good will. That "gesture of good will" to keep some customers happy is passed on to the rest of us, period.
I'm not excusing the response of the CG staff. If any on this Forum have ever tried to book a site at most CG's in the Northeast during the summer months you know demand clearly outstrips supply. I have no doubt the CG will fill the vacancy left by the OP.
Finally, any business can choose the kind of clientele they wish to serve. If a CG wants to cater to the permanent resident who lets their RV rot on site (and we've all seen that) they will. If a CG wants to set age restrictions on an RV or the owners of the RV they will. Is that wrong? I guess it depends on who you ask.
To the OP - you have every right to exercise your freedom of choice.
