Another negative recommendation of an RV Park
This is the first time I have ever left a negative comment about a park, but I felt I had to about this park. I am refering to Ramblin Pines in Woodbine, Md. This is our second week long stay at this ...
Forum Discussion
pitch wrote:
What would have the proper solution been for you? Would you have been any happier if they had engage you in twenty minutes of discussion, culminating in you still being wrong?
I don't disagree with the extra charge, but I agree with her that customer service could have been a little better. A simple, "I'm sorry you didn't understood our policy, but it's always been that (or something to that effect)", might have gone a lot farther than "Oh, well"...
Right now they may have all the business they want but may not in the future if that is the service attitude they continue. I think I wouldn't want to go back either if treated that way (not because of the policy).
