JoeH wrote:
I would contact the CC company and then file a complaint with the state-- here's the link consumer complaint form
I looked on their website and their cancellation policy states:
Cancellations up to 30 days prior to scheduled stay, full refund minus a $10 service fee.
Cancellations within 30 days prior to stay will be handled on a case by case basis but generally will be refunded minus a $10 service fee.
with that cancellation policy I would get a decision from a manager/owner before doing anything drastic.
bumpy