at wits end
Three weeks ago, we reserved a spot at Wildwood Village, Wildwood, Fl. I cancelled the following day, but not after they had already taken out a $500 deposit from my credit card. The reservation was n...
Forum Discussion
doxiemom11 wrote:
Most credit cards require you to notify them "in writing" of any dispute for charges. Call them and ask what procedure you need to follow. The only dispute we ever had was with an office where the "owner" would not let anyone else make any adjustments including applying your electric deposit to final electric bill and then refunding the remainer( but you could pay if you owed more). As we were there checking out we placed a call to the owner and demanded our credit be refunded before we left. Finally got it, but would never go back there again.
Sorry, buy your first statement is wrong. I have resolved several issues, in my favor, with a simple phone call to my CC provider. I gave a quick statement, and the issue was resolved quickly. I have also found that, if you have a compelling statement, the issue is handled in a manner that the customer is presumed to be correct, and the issue is tentatively resolved in your favor, prior to the merchant even being contacted. As for your other issue, I have repeatedly been in that situation, and being billed/refunded for your electric balance after you depart a long term site is quite common, and has never been an issue for me, or any of the other snowbirds/full-timers in our social circle. Not saying you were wrong to demand that the issue be resolved before you depart, but it's SOP to depart and have your balance addressed after you are gone.
