avan wrote:
ADA requires reasonable accommodation of the disability. Based on OP's description, what was requested was reasonable if the distance from the campsite to the gate could not be easily traversed by the HC person. In addition to posting to the various campsite review sites, formal ADA complaint should be filed with a copy to the CG and to KOA main office.
From Westernrvparkowner...There is no case. The ADA does not require any business to change their normal fees or policies regarding guests. It also doesn't require a business to drive a disabled person around in a golf cart. Was the park being accommodating? heck no. Was what they did illegal or something they should be sued over? No way.
What he said. This is NOT an ADA violation. The park is not required to provide the golf cart as a service to guests. In doing so, there could be liability issues, if the escorted guest were to get injured in the course of being transported.
An ADA violation would be if the restrooms/bath houses were unable to accommodate a person with a disability. An ADA violation would be if there were no sidewalk cuts to allow access for wheelchairs or other assistive devices.
A reasonable accommodation? If that is the case, then every RV park and campground should provide this service. But they don't. I find it hard to believe that a person with a disability would not have some alternative means of travel to get to the entrance of any park, whether it is their own personal transportation device, a tow vehicle, or a towed vehicle to get them there. Key word is "reasonable". It is not reasonable to state that this particular RV park should have provided the golf cart as a requirement, if no other RV park is not also required to do so.