Forum Discussion
C-Bears
Dec 09, 2014Explorer
The first year of traveling with the Wineguard Travler Dish on top of our fiver we called Direct-TV every few days and had them switch us. We soon learned that is not the way to go.
Sometimes we would get a customer service rep that just could not understand and insist on switching our "billing" address. Another time the service rep had to go find a supervisor because he thought we should be charged for switching locations. Even had one ask the definition of a 5th wheel. When she did not understand what that was I tried to explain it as an Recreational Vehicle and she never understood that either.
Needless to say we only switch twice a year now. Once when we get to central Illinois for a 2 or 3 month summer visit and when we get to Florida for a 4 month stay.
For local channels while traveling the other 5 or 6 months we use our antenna.
Sometimes we would get a customer service rep that just could not understand and insist on switching our "billing" address. Another time the service rep had to go find a supervisor because he thought we should be charged for switching locations. Even had one ask the definition of a 5th wheel. When she did not understand what that was I tried to explain it as an Recreational Vehicle and she never understood that either.
Needless to say we only switch twice a year now. Once when we get to central Illinois for a 2 or 3 month summer visit and when we get to Florida for a 4 month stay.
For local channels while traveling the other 5 or 6 months we use our antenna.
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