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sltrawick's avatar
sltrawick
Explorer
Jun 20, 2016

Disappointed in Topsail

I camp at Topsail frequently. However this is my first visit this year. That being said, I am very disappointed in Topsail this visit. When I arrived to get my campsite, the lady at the desk was very rude. She acted like she did not want to be bothered. Told me my campsite was occupied, and that's OK I had no problem waiting. I drove by our site and it was empty. When I went back up there, she was aggravated that I came back in. She said oh yeah it's empty. (What?).

The entire visit the pool was closed for maintence. Every park person I talked to gave me a different answer. The restrooms were dirty and not being cleaned. No AC in either restroom. The doors are open and bugs coming in. No more AC I guess. The sites are not being kept up. The grass is very tall. No sign of anyone taking care of it like they use to have. I saw one volunteer the entire visit ride around on a golf cart to see if you were off your site, but no blowing off the site or anything.

These little things are a part of the reasons we choose to camp here. My opinion is they are letting this park go. It is not the park it use to be

36 Replies

  • Might be the heat making everyone miserable! When you're in heat long enough, it drains you, and can make you grumpy! Too hot to do outside maintenance work. (I don't know, I'm just guessing, after all it is Florida in June you know! - HOT!)
  • It Can't be sold, it's a state park.
    We stayed there two weeks ago. Everything was clean and neat, the lawn crew came by on the day we were told they would.
    They did drive by to see what sites were open.
    The office was fine and actually got me a refund for leaving a day early.
    Didn't ask for one, just wanted to let them know the site was open early, but the computer said I get a refund for that day.
    Didn't use the restrooms, pool was open, and we didn't see any construction equipment. It is posted on their site and we saw that at least a month before going, no surprise.
    We were there starting the 5th and left Thursday the 9th.
    Not sure how you could have only seen one volunteer.
    There are two on the tram, and more in the store,plus the ones driving around on golf carts.
  • Sounds to me like there's a customer relations "closure" there as well and "maintenance" hasn't begun on that either. With the poor customer service that you describe and the general degradation of a once good park, I would wonder if it has been sold and the new owners are going to drive it into the ground.
  • rockhillmanor wrote:
    There was a posted alert on their website about pool closure and construction.
    !
    Swimming Pool Temporary Closure: The swimming pool is closed until further notice due to maintenance repair being done in the pool basin.
    !
    Park Alert: **** Please be aware that we are excited to be doing some campsite renovations to better serve you. During the process there will be construction crews and equipment being utilized which can create...

    https://www.floridastateparks.org/park/Topsail-Hill
    https://www.floridastateparks.org/alert/Topsail-Hill





    Thanks for letting me know about the pool. ;) They were not working on any if he sites while I was there. I was just not happy with the up keep of the park
  • There was a posted alert on their website about pool closure and construction.
    !
    Swimming Pool Temporary Closure: The swimming pool is closed until further notice due to maintenance repair being done in the pool basin.
    !
    Park Alert: **** Please be aware that we are excited to be doing some campsite renovations to better serve you. During the process there will be construction crews and equipment being utilized which can create...

    https://www.floridastateparks.org/park/Topsail-Hill
    https://www.floridastateparks.org/alert/Topsail-Hill

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