Have I mentioned I DETEST Reserveamerica?
Had to cancel two sites for over Christmas. $17.75 per site to cancel. And since I had to cancel the credit card that I had charged it on awhile back, they have to send me a check; EIGHT WEEKS to p...
Forum Discussion
magnusfide wrote:Lantley wrote:
Ultimately it's a way for states to save money. They do not have to maintain and manage the infrastructure of having a call center with state employees. It allows the states to farm out the entire operations. As you have seen many states have gone this route.
It allows more tax dollars to go directly into managing the parks vs. being siphoned off for non essential things like call centers
This is a fallacy from RAs sales pitch to the states.
Those states that already had an efficient computerized reservation system do not save any money...
I read some details of how they work at some point back when they first came on the scene (sorry, no reference) - the states actually do save money, even if they already have a system. (Systems cost money just to operate, even if there's no active development ongoing.)
The state (and only the state - not us consumers) saves money because RA doesn't charge them for this service. Instead, RA charges us by adding their fee on top of the state's fee. This allows the state to say that they have lowered prices, saved money, etc... While the price we pay has, at best, stayed the same.
Does RA have a monopoly? If so it's only because no one else has developed a similar system, which would actually be surprising. It's not a terribly advanced e-commerce site.
