John_S_
Jun 21, 2013Explorer II
Jellystone at Gloucester Point VA
Well, I made a reservation for a weekend on July 19th and 20th two days ago. Then I went to the doctor and was told I had a brain tumor and needed 6 weeks of radiation. So I called and said can I cancel. We and the kids were going to camp for the weekend and they are still going. I was told that I could not have a refund. Now, I could care less about the 90 dollars in the scheme of things but their attitude just sucks. I will not be going there again. Now the KOA in MD bent over backwards for me and gave me the best site on a weekly rate and said they would help me with anything I needed. Amazing what a little human kindness can do to promote your business. I just told a friend who was planning a rally and now they will be looking at the KOA.