The no refund policy was clearly stated when you made your reservation. No refund means exactly that - no refund. Was there any kind of statement that outlined a timeline for the no refund policy? I do know some campgrounds allow for at least a partial refund if a cancelation is made more than 10 days out from date of arrival. If there was no such timeline, what did you expect from the owners? A personal exemption from their policy? Honestly do not understand your consternation. We recently had reservations in a CG in Florida, in anticipation of a month long trip to the area in September. Due to the high rate of Covid in that state, we decided to go elsewhere. I called the CG, explaining our rationale for canceling. They do NOT have a "no refund policy" posted on their online site. There was no question, no argument, no hesitation. Our deposit was quickly returned. I chose this campground for several reasons, but one was the absence of a no refund policy. I did anticipate a fee for our change of plans, precisely because it was done with a credit card and the campground is charged a fee for every transaction. Even that did not occur! We will definitely use this park (Compass RV Park in St. Augustine) when we visit in the future!
