Forum Discussion

randot's avatar
randot
Explorer
Aug 13, 2021

Just experienced our first Non-refundable campground

We finally had to face the sad facts and cancel our trip to Lake Almanor (burning up right now in the Dixie fire). I had made several reservations on the way to our final destination and had to start the process of cancelling those reservations. I came across a NO-REFUNDS policy at one of these campgrounds (credit card charged in full once reservation is made and no-refunds for any reason). Full disclosure, it does say this on the website when you make the reservation, but of course, at the time I had no reason to cancel. Also, just because it is in writing, that doesn’t negate the fact it is a crappy policy.
I understand a cancellation fee for late cancellations, but I cancelled this reservation more than three weeks out. Obviously, we all know that the campground will be able to re-book this site and not be out any money – did I mention it was for Labor Day weekend? I would really rather donate $100 to a firefighter charity than just let this campground take it.
Has anyone else run across such a crappy policy?
  • QCMan wrote:
    You made a reservation knowing there would be no refunds if you had to cancel and now you are upset because you had to cancel and will not get a refund. I guess you would expect your mortgage company to give you a free month if you were on the road for a month because the mortgage agreement said owner occupied and you didn't occupy it that month. If you do not like no refund policies that some campgrounds have do not make reservations in them and you will never be upset again.

    I get your point, but a wild fire (if that's the reason is basically n act of God and the OP should not be penalized 3 weeks out.
    I made non refunadable resrvation with Southwest and had to cancel due to Covid shut down. Colleges shut down eliminating the need to travel/fly. Southwest did not give me a refund which I still feel is outrageous. I get it the policy is posted but some things are beyond your control.
    A wild fire or Covid are publically known issues and worthy of some consideration very different than the dog ate my homework or my grandmother died!
  • You made a reservation knowing there would be no refunds if you had to cancel and now you are upset because you had to cancel and will not get a refund. I guess you would expect your mortgage company to give you a free month if you were on the road for a month because the mortgage agreement said owner occupied and you didn't occupy it that month. If you do not like no refund policies that some campgrounds have do not make reservations in them and you will never be upset again.
  • At least give them a negative review on one or more of the RV campground review sites. Under the circumstances, it would be reasonable to expect a refund.