It is unfortunate that the OP did not get what they reserved. I suspect this is a rare occurence in most camps, due to circumstances beyond their control. There may have been an emergency or breakdown that necessitated a site of his liking was not open.
It is not helpful to anyone to paint all camps with the same brush.
Should you apply the same criteria to an airline,hotel or cruise ship,how would you fare?
it does appear that the camp handled the situatation appropriately. They voluntarily apologized, refunded the premium, had an adequate if not satisfactory space.
Overstating length needs for outfit is a lie.
Start out with misstating your wishes, then expect others to honor you? When does honesty prevail?
