No opinion about LiW - never stayed there. In terms of RV Park Reviews though, I find the comments in this thread distressing. I've used this site for years, but learning that they suppress negative reviews based on customer service or incidents of that nature is really bad.
This is not just a matter of: One person has a bad experience, so we're not going to post it. If it's REALLY only one person (or a minority of people), then it won't significantly affect the overall rating of that particular campground, as the positive reviews will swamp it out.
If they're really concerned about this sort of thing, implement a review rating system - like Amazon and lots of other places have - allow users to rate particularly helpful or unhelpful reviews, and highlight (or weight) those that are the highest rated.
