Interesting thoughts expressed here. Here are my thoughts on the topic.
I have found rvparkreviews to be very useful. I can read the reviews and find what's important to me. Comments about the staff are part of lots of reviews I have read.
I read in their posting rules that they don't want to identify individual people that gave bad service so if you want your service comments to get posted you need to keep the information general enough so that individuals can't be recognized. "Service and attitude was poor" should be OK to post, but "the young lady that checked me in on Friday evening of Memorial day weekend was chewing gum and talking on her phone..." might be rejected as someone at the park can probably identify the individual being discussed. Also, "the owner was rude..." probably won't make the cut either because a specific person is being criticized.
So please, make comments about staff attitude on rvparkreviews, just keep it general enough so that individuals can't be identified.
As far as customer service comments, I noticed that the reviews from camping early in the season (May/June) seemed to describe better service and attitudes from the staff than later in the season (August). I guess the summer staff is excited at the beginning of the season but many must get tired and burned out by the end of the season. As a teenager I worked at a summer camp for several years so I know the enthusiasm can diminish as the weeks go by. Anyway, that is my unscientific observation of rvparkreviews.
Ed
