Are you folks using the same USPS service? The regular forward was only for class 1 mail, just mail went into the mail box (rural) out front and piled up. Anything marked "Do Not Forward", like stuff from the bank, was sent back to them.
Took an extra week for the PO to start the forward from the date we asked for, and a week to get it going back to the house after the restart date. Just got it today.
Had to have the lawn guy empty the mailbox weekly of junk mail, even with the forward active.
The service worked, but it sure is lacking.