Forum Discussion
GaryS1953
Jan 29, 2021Explorer
Oasisbob wrote:
They cancelled several reservations last year due to COVID. I got a prompt refund for all. Sorry. What exactly are they telling you?
Every time they tell me all they can do is pass it on to the "refund team", and "it can take a while". Today I finally got to another level, and she told me they are way behind for cancellations from December, and she said she would "mark my case urgent". We'll see what happens, but its been over a month.
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