Reservation Rant for the Day
I'm trying to make reservations for my summer big trip, 40 days, eleven campgrounds. Three of them have answering machines; "leave a message, we'll call back." So far only one has called back. Not ...
Forum Discussion
If they aren't responding within a week or having someone do it for them, then I would take it that they do not care about their customers or at least new ones. They may rely on the same people over and over. Sounds like a mom and pop thing. Which there is nothing wrong with, but when you run a business there should be a certain minimum level of customer service. As westernrvparkowner mentioned, if they don't have a website (especially nowadays) then you have to somewhat questio their dedication.
