Reserve America - Things learned
We've used Reserve America numerous times for reservations without issue. I learned some things today. This is not a complaint, but some things that I wanted to pass on that I never dealt with before....
Forum Discussion
scrubjaysnest wrote:
We were already physically on the site and paid up for 3 days. The P.O.S. machine didn't talk to Recreation.gov so they didn't know the site was occupied; in addition it was a first come first serve site. Neither the park service employee or the host had any idea it had been reserved until the people showed up on our last night there.
That sounds more like an internal issue with the park service than a failing of the recreation.gov system. If it was a first come - first serve campsite, then it shouldn't have mattered that your reservation wasn't uploaded into recreation.gov - you can't reserve first come - first serve campsites. If the other folks did reserve it online, then it wasn't properly identified as a first come - first serve campsite. If the park service employee and the host stated they didn't know it had been reserved (rather than "it's a first come - first serve site, they shouldn't have been able to reserve it"), then I suspect they were trying to deflect the customers' anger onto an inanimate object.
