RV Park Reviews
After going thru this site for info, laughs, whatever, I usually access RVParkReviews.com. In a general sense, most of the complaints are about the Wi-Fi systems. The "camping" itself seems to take...
Forum Discussion
I have to agree with Dog Folks, the front desk can set the tone for the whole experience. I had stayed at the Tom Sawyer RV park in West Memphis, AR, several times until I was treated very rudely. While I'm at home in TN, I have to store the coach somewhere.
I had stayed at the Tom Sawyer park before and went to inquire about another stay. The office was closed so I waited for a few minutes. The clerk drove up (who I recognized) and when I got out of my car (didn't have the coach with me) I said hello and she turned to me and in a sharp rude tone said "the office will not open for 10 minutes". I couldn't believe it. I know it sounds petty now but there are so many responses that would have worked better... like, 'hello sir, the office is closed right now as I need to unload a few supplies' (that's what she was about to do).... I would have even helped her! I just got back into the Honda and drove off.
I had stayed there a couple of times before so I'm not sure if she knew me or not. I never stayed there again. I sent an email to the park owner about my experience and the owner responded that the clerk was just having a bad day. I think the girl must have been a relative as I would have fired her for speaking to a customer the way she did to me. There is no reason to be sharp and ugly to a repeating or new customer.
Anyway, I have found a new park that is actually closer to the house and they are so friendly. The owner of the Tom Sawyer park said I could stay a week for free but I just didn't feel comfortable going back as I leave the coach and the girl and her cronies might do something to the coach as I got her in trouble.
Very early in my career, I ran a retail business for several years, our success was based on customer service as the customer could just go down the street to our competitor. My employees knew to offer the best customer service and I think that was a major part of the success of our small business.
MM.
I had stayed at the Tom Sawyer park before and went to inquire about another stay. The office was closed so I waited for a few minutes. The clerk drove up (who I recognized) and when I got out of my car (didn't have the coach with me) I said hello and she turned to me and in a sharp rude tone said "the office will not open for 10 minutes". I couldn't believe it. I know it sounds petty now but there are so many responses that would have worked better... like, 'hello sir, the office is closed right now as I need to unload a few supplies' (that's what she was about to do).... I would have even helped her! I just got back into the Honda and drove off.
I had stayed there a couple of times before so I'm not sure if she knew me or not. I never stayed there again. I sent an email to the park owner about my experience and the owner responded that the clerk was just having a bad day. I think the girl must have been a relative as I would have fired her for speaking to a customer the way she did to me. There is no reason to be sharp and ugly to a repeating or new customer.
Anyway, I have found a new park that is actually closer to the house and they are so friendly. The owner of the Tom Sawyer park said I could stay a week for free but I just didn't feel comfortable going back as I leave the coach and the girl and her cronies might do something to the coach as I got her in trouble.
Very early in my career, I ran a retail business for several years, our success was based on customer service as the customer could just go down the street to our competitor. My employees knew to offer the best customer service and I think that was a major part of the success of our small business.
MM.
