westernrvparkowner wrote:
Dog Folks wrote:
The bottom line is, then, nothing posted can be verified. Therefore, the information is worthless.
If I have a bad time about a staff member, I can just lie about something that is a non-person. (Sarcasm key off)
That happens all the time. Just read the reviews. Once a person mentions they had a problem with a staff member there is often a string of complaints about the park that have not been mentioned in any of the other reviews. There will be 15 posts in a row about how clean the restrooms are and how well the utilities work and then the post that mentions the run in with an employee goes on to say the restrooms were filthy, the wifi worthless and the electricity nearly ruined their RV. Reviewers lie about non-person things all the time.
I agree with you, but anyone who is naive or foolish enough to believe the one review and ignore the others doesn't know how to use a review site and has only themselves to blame. We rely almost exclusively on RVParkReviews, but our usual approach is to throw out the best and worst reviews and take the average of what's left. Usually, that provides something approaching truth. IMHO one complaint about an employee or manager is irrelevant; multiple ones are worth considering. The same is true about other complaints; discount the isolated complaint and take seriously those that are repeated.