The Value of a Friendly Staff
After a very long and rainy day driving to Valdez, AK, I was checked into the Bayside RV Park by a smiling young woman who made me feel like a welcome and valuable customer. It made me realize how mu...
Forum Discussion
X3
In ANY business, if your front person is warm and welcoming, things are guaranteed to go so much more smoothly for everybody. I've been in business seminars where the presenter made a point of saying you need a seriously warm/fuzzy person answering the phone and greeting customers, and if you aren't that way, hire somebody who is. Yet how seldom do we find those folks doing that job?
In ANY business, if your front person is warm and welcoming, things are guaranteed to go so much more smoothly for everybody. I've been in business seminars where the presenter made a point of saying you need a seriously warm/fuzzy person answering the phone and greeting customers, and if you aren't that way, hire somebody who is. Yet how seldom do we find those folks doing that job?
