The Value of a Friendly Staff
After a very long and rainy day driving to Valdez, AK, I was checked into the Bayside RV Park by a smiling young woman who made me feel like a welcome and valuable customer. It made me realize how mu...
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We had a similar experience at American Heritage RV Park in Williamsburg, VA. It had been a long trip down due to traffic and it was unbearably hot. Being the pasty white Yankee I am, my heat tolerance is ZERO. The site they originally put us on was a bit tight and the park was not very busy, so we asked if we could be moved. While in the office I commented (well, complained actually!) that it was so hot and they IMMEDIATELY put us on a site underneath the trees. These were premium sites designed for huge Class A rigs, but they wanted me to be as comfortable as possible. And they never once stopped smiling, never made me feel like I inconvenienced them, and when ANY staff member saw me they checked to make sure I was OK.
