The Value of a Friendly Staff
After a very long and rainy day driving to Valdez, AK, I was checked into the Bayside RV Park by a smiling young woman who made me feel like a welcome and valuable customer. It made me realize how mu...
Forum Discussion
gwalter wrote:
The other side of this is that we as customers need to show the people working there some courtesy and respect. You can catch more flies with honey than vinegar. Most people respond better to a smile and friendly face than to anger or criticism.
I have to second this motion. I spent 12 years in a retail sales setting. 95% of our customers were great - then there was that 5% that wanted everything for free.
I see this often in postings on this Forum and on rvparkreviews.com - a review bashing a CG for inane or nit-picky things. Ultimately, however, business goes where it is welcomed and stays where it is well-cared for.
