The Value of a Friendly Staff
After a very long and rainy day driving to Valdez, AK, I was checked into the Bayside RV Park by a smiling young woman who made me feel like a welcome and valuable customer. It made me realize how mu...
Forum Discussion
It's far too easy to bash customers from an anonymous perch: your bashing contributes to suspicious and adversarial attitudes. The fact that this thread started on an upbeat note about the value of customer service should be respected and continued rather than bashing your customers anonymously and nonspecifically. Bashing is never productive and nasty commentaries contribute to everyone's perception of you.
