Have been a long time RV.net user and was told that the format change would be easy. I could keep my password and everything would transfer over automatically. That was not true. Tried to "register" as an RV.net user and it didn't let me. I had to sign up for GoodSam membership. I didn't like that but went ahead. It wouldn't accept my old password, or my email. Finally got in but doubt I will stay. I know most of this is getting used to a "new" system but it is pretty hard to negotiate. Also did not appreciate the snarky response posted below to robrosel's comments. Service is not what Good Sam is about, obviously.