We have a new Itasca. For a while when we would open it from the outside it would only open start to unlatch like it was a double latch. I would have to put my shoulder into it to close it back up then pull the latch quickly and it would open. Then it got to the point where you could not open it from the outside.
I took the inside plate off and found a piece of white plastic broken that was causing the problem. I got the whole latch replaced under warranty. The new one looks just like the old one, I wounder how long the new one will last ?
Dusty