Warning dont order from these people
http://www.ebay.com/itm/400492854370?var=670096208542&ssPageName=STRK These people are less than honest in there dealings. They sent me the wrong product and they know it and dont care. They went...
Forum Discussion
We had a similar experience with this business while we were building our log home: Light In The Box
We ordered an item based on a picture. The product we received did not correctly match. We contacted them via their contact us page and explained. We wanted our money back and they argued that the picture was correct. I sent them back 2 pictures from their site - both different. They would not issue a refund but offered a concession from their store. I refused. They offered more concessions from their store. We eventually accepted and got more stuff and were ok with it.
You will notice there is no mailing address for this business and there was no US location for Light In The Box either. These are China distribution centers. You better be absolutely certain of what you order or be prepared. You won't win a battle.
We ordered an item based on a picture. The product we received did not correctly match. We contacted them via their contact us page and explained. We wanted our money back and they argued that the picture was correct. I sent them back 2 pictures from their site - both different. They would not issue a refund but offered a concession from their store. I refused. They offered more concessions from their store. We eventually accepted and got more stuff and were ok with it.
You will notice there is no mailing address for this business and there was no US location for Light In The Box either. These are China distribution centers. You better be absolutely certain of what you order or be prepared. You won't win a battle.
