Your dealer can order the window for you and when it comes in, you can pick it up and install it yourself. You probably do need to take the camper in so they can get the exact measurements of the window, make, model, year, style, design of the camper to send all the information back to the manufacturer.
Oh yea.... manufacturers do make mistakes when sending parts, so the dealerships do try to provide every detail to them so they get it right. Sometimes, the manufacturer IS the only place to purchase a replacement item from.
(I had my front cap repainted. Dealer sent to Keystone for new graphics. Graphics came in, and the word "Keystone" was missing the "e". Imagine that! They had to reorder. I told them to put it on anyway, I thought it would have been hilarious to have the miss spelling.... so yea, they need the details.)
I've ordered several parts from my dealership who ordered from Keystone and Keystone sent the part to the dealer, and a couple times, the dealer turned right around and UPS'ed the part to my home. Other time, I went and picked it up myself.
