A little view inside B&W...

I've been towing with a B&W Turnoverball/Companion 5th wheel hitch since 2001 - the hitch head I'm using today on my 20K Companion is still the original from 2001!! Back in the early days when I would e-mail B&W, I usually wound up communicating with Joe Works (the "W" in B&W) himself. Their customer service has always been second-to-none. For example, after probably 7-8 years and many Companion hitch removal and reinstallation procedures, the pull-down bolt between the 18K Companion and the Turnoverball adapter post was showing some signs of galling (and, yes, I use anti-seize on it). I called B&W for a replacement bolt - what I got at no charge was the complete bag of hardware including new U-bolts and every other loose fastener that ships with a new Companion hitch.

Top notch company with top notch products and customer support.

Rusty