Forum Discussion
RCMAN46
Jan 08, 2015Explorer
greende wrote:
And then there's the customer service. A HUGE compliment to them from me. I had the dreaded pickup bed crushing from my Companion hitch, not B&Ws fault. GM decided to cheapen the steel thickness. I contacted them and they sent me two large pieces to attach to my Companion. No charge, no hassle and no questions asked. I appreciated it immensely. So nice to deal with a quality company these days.
I do not agree about it not being B&W's fault.
I see it as a very poor design and when I was looking for a hitch I saw this as being a poor engineering design and decided to go with a hitch that connects all four support points to the frame.
Also GM is not the only bed that has this problem.
The newer B&W hitches that connect to the puck system is probably one of the best hitches available today. Plus they are made in the USA which to me is a big thing.
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