Forum Discussion
boshog
Sep 13, 2016Explorer
Before my wife and I bought our fiver, we spent a year researching every facet of RVing. One of the exercises we did was visit campgrounds around Michigan and spoke with folks about the purchasing/servicing experiences (we were complete newbees, green as you can get).
Very few folks were happy with the purchasing experience and no one recommend their dealer, some just iffy at best. Service was spotty, for the most part issues were few but the ones that did return for warranty didn't have the issue resolved the on the first and some not on the second visit.
We ending up buying from General RV, the sales was high pressure always trying to get us to sign. When we did select the floor plan we liked, warranty work was a nightmare, I ended up fixing the issues myself after three warranty visits. None of the issues were major issues (no RF signal in the basement TV jack, toilet would not hold water, loose pinbox bolts) but could have been easily addressed by a qualified service tech on the first warranty return visit.
Next time around, I will shop for the best price knowing none of them have a reputation for service. Good luck.
Very few folks were happy with the purchasing experience and no one recommend their dealer, some just iffy at best. Service was spotty, for the most part issues were few but the ones that did return for warranty didn't have the issue resolved the on the first and some not on the second visit.
We ending up buying from General RV, the sales was high pressure always trying to get us to sign. When we did select the floor plan we liked, warranty work was a nightmare, I ended up fixing the issues myself after three warranty visits. None of the issues were major issues (no RF signal in the basement TV jack, toilet would not hold water, loose pinbox bolts) but could have been easily addressed by a qualified service tech on the first warranty return visit.
Next time around, I will shop for the best price knowing none of them have a reputation for service. Good luck.
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