Forum Discussion

Kate_and_Ed's avatar
Kate_and_Ed
Explorer
Sep 08, 2021

Anyone have to send fiver back to mfg for major repair?

Friend has Montana that’s flooring ruined by hot water heater leak. Brand new fiver. It’s basically her primary residence since she sold home. Wondered if anyone experienced what mfg might offer to do...
CabinetmakerII's avatar
CabinetmakerII
Explorer
Sep 18, 2021
jffnkrn wrote:
Back a few years ago, Sept of 2016, we had issues with some slide out seals / gaskets. Grand Design, scheduled the unit back to the factory for repairs. They paid for our gas to and from, paid for our lodging for four days and replaced all the slide out gaskets and went through and made sure everything was in spec. We didn't have any other issues with it while we had it until late 2019.


That speaks very highly of Grand Design!

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