Australian Dealer entering US Market
This is from RV Breaking News but it appeats Spectrum, sick and tired of fixing substandard units in Australia wants to enter the US market with it's own 5th Wheelers Fifth Avenue fifth-wh...
Forum Discussion
Coach-man wrote:
That is the problem in a nut shell, to bring the units “up to standard” they would cost considerably more money so the average person would not buy them. One manufacturer has come up with a novel approach to this, CUSTOMER SERVICE! Grand Design is one of the better manufacturers, but still has issues. But unlike other manufacturers they stand by their products, and provide world class customer service on their rigs. They have grown, from a small start up to a major player in the RV industry in only a couple of years using this model!
Great customer service is nothing more than a MFG admitting that they can't build a better RV.
Instead of saying we can fix it better than others, why don't they go a different route and say ours need fixing less often.
Problem is GD is in the Elkhart loop of MFG's. Same problems, different day.
