When you are in auto level position, all jacks are down, what is your steps to get trailer on the hitch? Specifically, what do you do to get the back 4 jacks up?
I follow the directions on my 6 point system. There is something I hit that brings it back to the level where I unhooked. Then I raise or lower the front legs depending on what I need to do by using the manual mode. Its all on my 6 pt system. I can always photo it and send it to you via a private message if the directions are missing from your unit.