It could be as simple as a loose connection between the converter and the battery. You should check the voltage at the converter terminals, and at the battery when you are plugged in. They should be the same. If not, it's either the negative or the positive line between the two. Check battery post terminals, and the positive and negative terminal strip connections at the converter. My battery would charge while I drove, and charge when I hooked up the external battery charger, but the negative wire was so loose at the converter terminal strip that is could not charge from the converter.