Breakdown while towing
So on out way out west my truck broke down(water pump failed causing a lot of other damage when it did). Luckly we had already dropped the fifth wheel off at the park and we're on the way to get some ...
Forum Discussion
buylow12 wrote:
...I suppose you never really know till your on the side of the road though, eh?
Truth!
The fact is, you are at the mercy of the service that shows up to help you. If they show up at all. Whoever you purchase your service contract from, contracts with tow providers to serve you. They don't have a lot of leverage over the guy driving the truck. They can maybe pull the contract at some future date, but even that can be an empty threat if there isn't another provider serving that area.
That's why it doesn't make a lot of difference who you purchase your roadside service from. They all contract from the same pool of providers, for better or worse in some areas.
I once broke down in the middle of the Mojave on a Monday holiday. Called AAA, and they did their best to try to find someone to come out. Waited hours and hours, I forget how long, but I do remember it was the Mojave and I had two dogs with us and they were suffering from the heat. The available service had no drivers available, which I later learned was because they had already worked until they dropped over the holiday weekend. Eventually an auto repair shop in Boron drove his own rollback out and picked us up, and did the needed repair for too little money in my opinion. Would it have mattered who my service contract was with? I don't believe it would have. We were working on trying to just rent a car, when we were finally picked up.
