Forum Discussion
- djousmaExplorer
Super_Dave wrote:
djousma wrote:
Its only the touch pad face plate that are defective. Call dometic they will send new faceplate no charge. I had 3 that were that way.
How long did you have to wait on hold to speak to someone? My calls to Dometic have been met with hour+ wait times and I end up giving up.
It was two years ago. You might hit their website. Might be able to do it all via email. you can check with your RV dealer too. they may just swap the face plates out for you.
I found my old posts in another thread with part numbers, and it looks like I contacted them via their webpage and never had to talk to anyone.
Here is link to that thread if you are interested.
https://www.mygrandrv.com/forum/showthread.php/15174-dometic-thermostat - Wait times are crazy everywhere right now.
- Super_DaveExplorer
djousma wrote:
Its only the touch pad face plate that are defective. Call dometic they will send new faceplate no charge. I had 3 that were that way.
How long did you have to wait on hold to speak to someone? My calls to Dometic have been met with hour+ wait times and I end up giving up. - djousmaExplorerIts only the touch pad face plate that are defective. Call dometic they will send new faceplate no charge. I had 3 that were that way.
Super_Dave wrote:
Sounds like a defect.
Justme, my living room thermostat is on the wall in my stairway to the bedroom. It gets bumped all the time and goes to a blank screen or switches to Celsius. Additionally, the air conditioner will run and time itself out before bringing temperature down to set temp. It requires turning the thermostat off for a minute and turning it back on to get it to continue running.- wvcampersExplorerMine was doing the same as the OP. They will work great without the cover/touch pad. I called Dometic and explained what was happening and they sent me 2 whole thermostats. They are working like they should. They did have some bad ones. Give them a call.
- Super_DaveExplorerJustme, my living room thermostat is on the wall in my stairway to the bedroom. It gets bumped all the time and goes to a blank screen or switches to Celsius. Additionally, the air conditioner will run and time itself out before bringing temperature down to set temp. It requires turning the thermostat off for a minute and turning it back on to get it to continue running.
- justmeExplorer
Super_Dave wrote:
Just curious why you think it is a POS. Could you clarify?
Can I swap out my POS Dometic Thermostat with a simple household thermostat? Chris Bryant wrote:
Is there a source to buy the old analog control box?
Yours cannot be replaced without replacing the control box.- Chris_BryantExplorer IIYours cannot be replaced without replacing the control box.
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