Forum Discussion
my996duc1
Nov 01, 2011Explorer
Bakersfield wrote:
Call the factory and ask for Bob in Sales. He can get you the information, but I know the engineering department is backed up. I am still waiting on the measurements/dimensions for the new slide out. I have heard good things about Eclipse’s service department, and they are one of the few manufactures (still in business) that are willing to do repairs. From everything I have read, seen and heard, they are on the up and up.
I agree..... Call and talk to them.
Bob can sometimes be hard to get ahold of and usually I will settle for one of the other guys who are available.
I have emailed in the past and have NEVER got a response from them.
I have always got good info from the half dozen of so times I have called to ask questions before I bought one.
Also, I have always gotten a call back when they have to do some research to find the info I requested.
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