Forum Discussion
chiefneon
Feb 25, 2018Explorer
Blanco1 wrote:chiefneon wrote:
Howdy!
We have a Heartland Cyclone 4000, my answer would be NO. Personally I will not buy another Heartland anything.
“Happy Trails”
Chiefneon
Please explain more?
Howdy!
We are fulltimers and ordered our 2014 Cyclone 4000 in November 15 2013 from Camping World with all the bells and whistles. Was advised that it would be delivered in six to eight weeks. The RV wasn’t delivered to CW until March 15 2014. On arrival it have the wrong furniture, two different couches with completely different fabrics that didn’t match. Who does that, no quality control what so ever. That took another month to get everything right.
Once we took delivery we got locked out the first night. That took another month to get a replacement lock.
Then we started seeing hairline cracks in the tub/showed with in a few months. Turns out there is no flooring under the tub/shower which needs support. Four trips to CW for repairs and they finally stated to us “We don’t think we can fix it to you satisfaction, you need to contact Heartland”.
I had been in contact with Heartland for months regarding this problem. We wanted the tub/shower replaced. They informed us it wasn’t possible as the tub/shower had been put in and the walls built around it. Long story show we ended up towing our 5er from Texas to Elkhart, IN at our cost for the needed repairs.
That’s just some of the issues we had with Heartland and the reason we will not buy another RV from them.
I feel that the quality in the build of Heartland produce are lacking and the quality control coming out of there factory in horrible.
If I had it to do over today I would be looking a DRV Fullhouse are a custom built by New Horizon.
Hope that answered you question.
“Happy Trails’
Chiefneon
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