Dayle1 wrote:
If you see nothing bent, then it might be the gas strut. Normally, they fail by leaking and becoming too weak to keep the awning open. But if it fails to compress fully, then it will keep the arm from closing completely.
I closed the awning and stopped...just before closing the support arm system. I could see the strut on both sides and measured the extension. Both sides were the same.
One of my pictures shows the top of the awning. There appears to be a couple screws. I was hoping they were adjusting screws. It sounds like most of you aren't having the problems I am having.
I may have to call Dometic or Forest River direct....as recommended in one of the replies to my post.