braindead0
Nov 13, 2017Explorer
Dune Sport owners? Having issues getting information
We're considering a Dune Sport 16CF and so far multiple attempts to contact them and ask questions via email have gone unanswered. I tried from several email addresses (just in case I'm getting snagged in their spam filters).. been trying off and on for months without any answers.
Makes me very concerned about customer support, and the purchase process in general. I'd call but I have a lot of questions and I'd rather not spend an hour talking to a salesperson to get answers (likely many they wouldn't know anyway).
I reviewed some posts on FB and the only answers they seem to ever give is 'call us', which seems more like used car sales lead generation that customer service.
Anyone here have one? Customer service experience?
Makes me very concerned about customer support, and the purchase process in general. I'd call but I have a lot of questions and I'd rather not spend an hour talking to a salesperson to get answers (likely many they wouldn't know anyway).
I reviewed some posts on FB and the only answers they seem to ever give is 'call us', which seems more like used car sales lead generation that customer service.
Anyone here have one? Customer service experience?