Grand Design is a great company! We own a solitude, one yaer old, fit, finish, and workmanship all get high marks. Recently had a minor problem, dealer wanted weeks before they could look at it, I emailed Grand Design with a question about my problem. Within hours they called me back, with a simple fix, and walked me thru step by step, gave me a direct line back to them, and a promised THEY would assist me in getting the problem resolved! When researching what fifth wheel to buy, Grand Design hit top marks, primarly on Customer Service. Check into who founded the company and why, three guys who have been in the RV industry and wanted to make the experiance a good one for people buying their products!