Forum Discussion
MPI_Mallard
Jan 17, 2014Explorer
We have an 07' Cedar Creek Daydreamer which we now full-time in and we love it, as a seasoned rv'er and a retired master carpenter/finish contractor in my considered opinion our Cedar Creek fiver is made extremely well with exceptional fit and finish,and the most important thing about being a "creeker" is the OUTSTANDING after-the-sale customer service that Forest River/Cedar Creek has given us along the way, here's an example of their commitment to their customers;
Last spring I noticed that the clear-coat on out full-body paint was peeling at the top, now mind you our fiver is an 07' so I called Cedar Creek and was referred to their paint shop Topeka graphics who asked for some pictures, after a couple of days the shop manager Ken asked if I could bring our fiver to their shop and they would re-do the clear-coat at no expense at our convenience! They took very good care of our rig and had it done on schedule, now that's what I call OUTSTANDING after-the-sale customer service!! Also on the way down to Florida this fall we hit some road debris that caused a tire blow-out and suffered some wheel well/fender damage and again Cedar Creek's staff was on the job helping us get the parts we need (at dealer cost I might add),again OUTSTANDING after-the-sale customer service!!
This is why we are proud to own our rig, we get compliments on it where ever we go and we would recommend Cedar Creek without hesitation to anyone knowing full well that they will be well cared for by Cedar Creek!!
Last spring I noticed that the clear-coat on out full-body paint was peeling at the top, now mind you our fiver is an 07' so I called Cedar Creek and was referred to their paint shop Topeka graphics who asked for some pictures, after a couple of days the shop manager Ken asked if I could bring our fiver to their shop and they would re-do the clear-coat at no expense at our convenience! They took very good care of our rig and had it done on schedule, now that's what I call OUTSTANDING after-the-sale customer service!! Also on the way down to Florida this fall we hit some road debris that caused a tire blow-out and suffered some wheel well/fender damage and again Cedar Creek's staff was on the job helping us get the parts we need (at dealer cost I might add),again OUTSTANDING after-the-sale customer service!!
This is why we are proud to own our rig, we get compliments on it where ever we go and we would recommend Cedar Creek without hesitation to anyone knowing full well that they will be well cared for by Cedar Creek!!
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