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grayghost58's avatar
grayghost58
Explorer
Mar 27, 2016

Good Sam GPS

We just recently purchased a Good Sam GPS powered by Rand McNally model RVND 7735 LM. We plugged it in 3 days ago and it still hasn't charged. The screen on it flashes constantly with the good sam logo and was wondering if this was normal? Also, we can't even turn it on while its plugged in at the house. Haven't tried it in the truck yet with the 12 volt plug but hope it works while plugged in to the truck other wise what good is it. It seemed like it had all the features we wanted so that's why we purchased it. Any help would be greatly appreciated.
  • THE FIRST 7735 I bought would not turn on. I sent it back.

    The replacement worked as soon as I plugged it in.

    However it was not very bright.Not bright at all. It is set for maximum brightness, day time only, and is only usable if I keep it in the shaded spot in the truck. If I take the unit outside,in the bright sunlight, the screen is completely washed out.

    My wife's Garman GPS is easily read, all the time, even in direct sun light. In fact it's brightness is only set for 80%, and is easy to read.

    I love all the features that the 7735 has, but if I can't see the features on the screen,it's no better than listening to a Mother-in-law.

    A smart man would have sent the unit back by now, but I was on the verge of a six week trip, and assumed that I could get by if I placed the unit on the floor hump, in the shade. That kind of worked as long as the sun was in the right location, but it caused me to look down at the floor a lot while driving, which drove my wife crazy.

    Now I have an almost unusable, smart, $350. GPS, with a couple months left in warranty, and I am facing another 6 week trip this June, and NO original box to ship this thing somewhere (if it can even be made right).
  • THE FIRST 7735 I bought would not turn on. I sent it back.

    The replacement worked as soon as I plugged it in.

    However it was not very bright.Not bright at all. It is set for maximum brightness, day time only, and is only usable if I keep it in the shaded spot in the truck. If I take the unit outside,in the bright sunlight, the screen is completely washed out.

    My wife's Garman GPS is easily read, all the time, even in direct sun light. In fact it's brightness is only set for 80%, and is easy to read.

    I love all the features that the 7735 has, but if I can't see the features on the screen,it's no better than listening to a Mother-in-law.

    A smart man would have sent the unit back by now, but I was on the verge of a six week trip, and assumed that I could get by if I placed the unit on the floor hump, in the shade. That kind of worked as long as the sun was in the right location, but it caused me to look down at the floor a lot while driving, which drove my wife crazy.

    Now I have an almost unusable, smart, $350. GPS, with a couple months left in warranty, and I am facing another 6 week trip this June, and NO original box to ship this thing somewhere (if it can even be made right).
  • We are on our 2nd Rand McNally and have not had trouble with either sending us on bad directions. Just make sure you set it up for the RV mode and not Car mode when towing. You should have no problem returning it to CW.
  • We went through the same garbage with our GS GPS. We had to return two of them before we got one that "works". In my OPINION, they are the biggest piece of garbage you can purchase. Even though the third unit would "work", it took us on crazy routes, turned off in the middle of busy traffic in a city, and was worse than not having one at all. I sold it to somebody who wanted it for 25 bucks three months after purchasing it. It was either that or toss it in the trash.

    If you look at the Rand McNally GPS (7730) which is basically the same unit as the Good Sam version, you'll see that there are more 1 star ratings than there are 5 star! That says a lot.
  • hopefully I can return it. we bought it a month ago when we got our new 5vr, but just now tried to charge the battery and play with it. I got the 2 year protection plan so hopefully that will cover it if they don't take it back or replace it. Should we get a different model or just have them replace it with the same?
  • enblethen wrote:
    I have an early model Rand McNally. No that is not normal.
    Have you pushed the "reset" button?
    Have you downloaded Rand McNally dock?
    Then you can connect to the computer and download program and troubleshooting.


    We have done all those and still has same issue
  • Sounds like a defective battery.

    I have a 7710 and it has never done anything like that in 4 years.

    I agree that you should just return it. Even if you get it to work, the possibility of sudden failure will always be with you.
  • I have an early model Rand McNally. No that is not normal.
    Have you pushed the "reset" button?
    Have you downloaded Rand McNally dock?
    Then you can connect to the computer and download program and troubleshooting.