Grand design Customer service?? LOOK AT THIS
So I bought a new Grand Design 328M and all I hear is how great they are etc. well here we go, My pamphlet that I got when looking at the trailer shows they have blue tooth stereo, Hey Great, I ask ...
Forum Discussion
Brett---
The auto business is light years ahead of the RV industry in how they handle most things BUT what happened to you does happen with autos.
I started in the auto business back in the 60,s so have seen it many times.
In fact it happened when I ordered my truck. Specs specifically said would have adjustable sliding tow mirrors but it arrived with the fixed ones like earlier model year. Mine was an early build so that was it, no recourse.
Later that year they started with the sliders.
Since I was in the auto business I got the sliders on their dime unbeknownst to them.. ;)
Been retired a couple years now but I am quite sure it does still happen.
The auto business is light years ahead of the RV industry in how they handle most things BUT what happened to you does happen with autos.
I started in the auto business back in the 60,s so have seen it many times.
In fact it happened when I ordered my truck. Specs specifically said would have adjustable sliding tow mirrors but it arrived with the fixed ones like earlier model year. Mine was an early build so that was it, no recourse.
Later that year they started with the sliders.
Since I was in the auto business I got the sliders on their dime unbeknownst to them.. ;)
Been retired a couple years now but I am quite sure it does still happen.
