Grand design Customer service?? LOOK AT THIS

Factory stereos are throw away garbage anyway - Bluetooth or not they should be replaced as soon as you get the RV. And if you want an idea about Grand Design customer service, I'd recommend spending a few minutes on the Grand Design owners forum. You will read about a lot of people who have had multiple RV's over the years and have recently switched to Grand Design because of their fantastic customer support. Their RV's aren't necessarily that much better than anybody else but their support is and that's why people are buying them. Don't lose faith in Grand Design just because they switched from one crappy stereo to another one.