Grand Design
Looking at buying a new 5th wheel around the first of the year. Grand Design has caught my eye. Let me hear from the Grand Design owners about the good and bad. Not interested in other brands right no...
Forum Discussion
We have owned four FW in our lifetime of RVing. We now own a 2015 Grand Design Reflection and we couldn't be happier with the quality-and their customer service is the best. In fact the service from Grand Design was a large part of the reason we purchased a Grand Design. We had heard good things about the company and we have not been disappointed. I can honestly say that we have never experienced such a commitment to making sure the customer is happy and supported and not just while under warranty. Two months out of warranty we had a rear stabilizer switch go bad so my DH called GD to find out if we could purchase a new one- not only did they send us one but they paid for two day shipping so we'd have it quickly and then didn't charge us for the switch. A small item for sure but it just speaks to how well they treat their customers.
As to the quality-we have traveled extensively over the 14 months we've had the Reflection and have yet to experience any problem that has kept us from traveling. We had to have a window replaced because it wouldn't slide easily and a wheel bearing seal leaked so GD authorized replacement of all wheel bearing seals. We just returned from 6 weeks in Glacier NP, Yellowstone and Grand Tetons and are now packing to head to the Eastern Sierra Mtns. We couldn't be happier to be traveling with our Grand Design!
As to the quality-we have traveled extensively over the 14 months we've had the Reflection and have yet to experience any problem that has kept us from traveling. We had to have a window replaced because it wouldn't slide easily and a wheel bearing seal leaked so GD authorized replacement of all wheel bearing seals. We just returned from 6 weeks in Glacier NP, Yellowstone and Grand Tetons and are now packing to head to the Eastern Sierra Mtns. We couldn't be happier to be traveling with our Grand Design!
