Heartland Torque T32

Y-Guy wrote:

lakebum wrote:
Other that the floor plan and quality of materials being used, what could be different to give people a lot of problems?

It comes down to how they are assembled and quality control. These things are all rushed out as fast as possible (for the most part). Every RV out there will have some QC issues, what matters is if it's caught before it leaves the factory and if not then how they respond to service after the sale. Plus some have major problems due to poor engineering. While many of the major parts are made by the same company, such as the frames, some manufacturers have their own specs for these and are built to those specs, others just buy what the builder sells them. Finally some are just made cheap by inexperienced, rushed labor.

I'd say that Heartland started off very strong and a good reputation for service, but over the years their support after the sale and some QC issues have been a bit more frequent. If you spend time reading here you see cycles like this repeated, some make changes and recover and some don't.

Thanks for the input, we take delivery this Saturday. I will be sure to give it a good once over before taking delivery. We have already given them a punch list, but just minor stuff, like where to mount bathroom racks, chalk was missing from once side of the bathroom vanity and the row of recliners were not fastened together with their locking plates.